Most orders are processed and dispatched from our warehouse within 24 hours.

Delivery usually takes place within 1 to 2 days (excl. Sundays & Bank Holidays). This may vary depending on availability, payment method, location, and other factors beyond our control. For bank holidays, please allow an extra day.

You can track your order via your my zooplus page or via our delivery service partner’s online parcel tracking facilities (normally available within 1 day of order being placed).

Take a look at Shipping and Delivery for further details.