Most orders are processed and dispatched from our warehouse within 24 hours.

Delivery usually takes place within 1 to 2 days (excl. Sundays & Bank Holidays). This may vary slightly depending on the payment method, availability, your location and public holidays. 

Orders fulfilled from our EU Fulfillment centers, which primarily handle non-food or accessory orders, are likely to take an additional 2-3 days (excl. Sundays & Bank Holidays). 

You can track your order via your my zooplus page or via our delivery service partner’s online parcel tracking facilities (normally available within 1 day of order being placed).

Take a look at Shipping and Delivery for further details.