Most orders are processed and dispatched from our warehouse within 24 hours.

Delivery usually takes place within 1 to 2 days (excl. Sundays & Bank Holidays). This may vary slightly depending on the payment method, availability, your location and public holidays. 

Orders fulfilled from our EU Fulfillment centers, which primarily handle non-food or accessory orders, are likely to take an additional 2-3 days. The tracking of these parcels starts with H04

You can track your order via your my zooplus page or via our delivery service partner’s online parcel tracking facilities (normally available within 1 day of order being placed).

Take a look at Shipping and Delivery for further details.